Shipping policy
Shipping Policy
Effective Date: July 30, 2026
We're committed to a reliable, transparent shipping experience. Here's what to expect for processing, shipping times, and tracking.
Pre-Orders
Full Tank is currently taking pre-orders as we finalize production with our manufacturing partner. Pre-order items are estimated to ship within 4–6 weeks of your order date. We'll email you if timing changes.
Order Processing Time
Once your order is ready to ship, most orders are processed within 3–7 business days. Processing may take longer during high-demand periods or product launches.
Shipping Times
Estimated shipping times within the United States are 5–10 business days after your order ships. We currently ship to addresses within the United States only.
These are estimates and may be affected by carrier delays, weather, holidays, or circumstances outside our control.
Tracking Your Order
Once your order ships, you'll receive a confirmation email with tracking information. Allow up to 48 hours for tracking to become active.
Shipping Address Information
Please review your shipping address carefully before checkout. Contact us right away if you notice an error — we'll do our best to help, though we can't guarantee changes once an order enters processing.
Lost, Delayed, or Missing Packages
Full Tank isn't responsible for delays caused by carriers or incorrect addresses provided at checkout. If tracking shows delivered but you haven't received your package, please check with household members and your local carrier first, then contact us.
Damaged Packages
If your order arrives damaged, contact us within 7 days of delivery with your order number and photos of the damage.
Contact Full Tank
Questions about shipping or tracking? Email us at fulltanksupps@outlook.com.
Contact Information
Trade name: Full Tank
Email: fulltanksupps@outlook.com
Full Tank is an online-only retailer at this stage — the fastest way to reach us is by email.