Return & Refund Policy

Effective Date: July 30, 2026

At Full Tank, we want every customer to have a great experience. If something's wrong with your order, we're here to help. This policy covers both returns and refunds.

Returns

We accept return requests within 30 days of delivery. Because Full Tank is a consumable dietary supplement, unopened products in their original, sealed packaging are eligible for a full refund. To request a return, email us with your order number, the email address used at checkout, and details about your request.

Opened Products

For safety and hygiene reasons, we generally can't accept returns of opened tubs. If you're unhappy with your order after trying it, reach out to us anyway — we review satisfaction-guarantee requests on a case-by-case basis.

Damaged or Defective Items

If your order arrives damaged or defective, contact us within 7 days of delivery with photos showing the issue so we can make it right.

Incorrect Orders

If you receive the wrong item or your order is missing something, contact us as soon as possible and we'll correct it.

Refunds

Once your refund request is approved, it will be processed back to your original payment method. Please allow several business days for your bank or card issuer to complete the refund.

Shipping Costs

Original shipping costs are generally non-refundable unless the item was received damaged, defective, or incorrect.

Pre-Order Cancellations

Since Full Tank currently sells on a pre-order basis, you may cancel a pre-order for a full refund any time before it ships. Once an order has shipped, our standard return policy above applies.

Contact Full Tank

Questions about refunds, returns, or your order? Email us at fulltanksupps@outlook.com.